Absolutely. Update the current Job in app by selecting “Add to Job” and provide additional item description(s) and picture(s). After hauler accepts new materials, Job cost will be adjusted.
Customer credit cards on file will not be charged until the Job is complete. Only after pickup will Hauler mark job complete, initiating the Stripe payment transaction in app.
Yes a Chat feature has been added to allow clarifying questions like “What is inside the bag?” The chat icon is on the upper right-hand side of the app, and will alert you when you have a message waiting.
Once a Customer has submitted the Job, multiple Haulers will place a bid for the cost. The Customer can then select a price, then Hauler + Customer arrange a date and time for pickup.
Currently at this time it is not possible to add a tip in-app. However if you think your Hauler has gone above and beyond with excellent service, it is perfectly acceptable to tip them in cash.
We have a separate app in the App Store and and Google Play for providers. Head to the App Store or Google Play to download the “Go Trashy Provider” app, after becoming an approved Hauler.
Haulers can find the amount they have earned from inside the app. Payments will be made via Stripe, which will tally job totals for the day and deposit them approximately 3 business days later. Visit our bank info page to add or update Hauler banking info.
Once a Customer has submitted job images and details, Haulers will bid pricing based on materials and size/weight. After the Customer accepts a bid, Haulers will take Job materials to their proper disposal locations with monetary incentives for some materials, like metals or recyclables.
Yes a Chat feature was intended to allow Haulers to ask clarifying questions like “What is inside the bag?” Chat icon is on the upper right-hand side of the app, and will alert you when you have a message waiting.