Clutter Gets To Us All
And it’s not your fault if things get out of hand I was having drinks with a good friend the other night. He mentioned his mother’s house…
Tomorrow’s Business Service Providers
The new economy has reshaped the service industry It’s only a slight overstatement to say that a business is a living organism. In its early years, a…
Resident Retention Events
Offering the right event for your residents There is a scene in the now-finished American version of The Office in which the staff is killing time in…
Moving Without Help
Sometimes you have to go it alone I was fresh out of college. I put in a year in the retail industry and when I got into…
Managing the Black Friday Mess
Retail’s biggest day leaves us with plenty of junk So many of the joys in life come with immediate repercussions. But we don’t let it ruin the…
Curating the Move-In Day Experience
Retaining residents is all about first impressions A retail industry boss once told me that customer service is 90% first impressions. It took awhile to fully grasp…
Why We Rake
And do we really need to? Growing up, my father would wake me from a fall Sunday afternoon nap with a rake in hand. There was no…
An Office Improvement Exercise
Fostering a healthy and productive workplace We spend a lot of time these days thinking about the customer experience, don’t we? We should. Without them, we are…
Preparing a Vacation Rental
How to take a place from a home to an income generator Digital platforms have made it easier than ever to make some extra cash off of…
How to Market Your Property Affordably
Even the most modest budgets can help drive traffic There was a time when only professionals and partners could help you market and promote your property. You…