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Resident Retention Events

Offering the right event for your residents   There is a scene in the now-finished American version of The Office in which the staff is killing time in…

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Moving Without Help

Sometimes you have to go it alone   I was fresh out of college. I put in a year in the retail industry and when I got into…

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Managing the Black Friday Mess

Retail’s biggest day leaves us with plenty of junk   So many of the joys in life come with immediate repercussions. But we don’t let it ruin the…

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Curating the Move-In Day Experience

Retaining residents is all about first impressions   A retail industry boss once told me that customer service is 90% first impressions. It took awhile to fully grasp…

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Why We Rake

And do we really need to?   Growing up, my father would wake me from a fall Sunday afternoon nap with a rake in hand. There was no…

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An Office Improvement Exercise

Fostering a healthy and productive workplace   We spend a lot of time these days thinking about the customer experience, don’t we? We should. Without them, we are…

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Preparing a Vacation Rental

How to take a place from a home to an income generator   Digital platforms have made it easier than ever to make some extra cash off of…

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Handling an Office Remodel

It’s not easy working around the mess and chaos   Five simple steps can help you and your team navigate an office remodel or redesign. It won’t make…

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Time for a New Apartment?

Save a friendship by knowing when to move out   It All Began Well I thought my roommate and I were as close as could be. We had…